Delivery & Returns

Delivery & Returns

Delivery time:

If you order before 14hr, the package will usually be delivered the next working day. Orders are delivered within two working days after ordering (if the product is in stock). You will receive an email and text message that the order has been sent. You will also receive an email with Track & Trace to follow the delivery.

 

Shipping costs within the Netherlands:

Within the Netherlands we apply a rate of €. 5,50. This depends on the total amount of the order. Above a total amount of €. 70, - we will send you the order for FREE! Within the Netherlands we ship with PostNL.

 

Shipping costs Europe:

Germany € 6,95 by PostNL (Free shipping for orders over € 150) (1-2 days)
Belgium € 6,95 by PostNL (Free shipping for orders over € 150) (1-2 days)
Luxembourg € 6,95 by PostNL (1-2 days)
Engeland € 9,95 by PostNL (2-3 days)
Austria € 9,95 by PostNL (2-3 days)
Denmark € 14,95 by PostNL (2-3 days)
Sweden € 14,95 by PostNL (3-5 days)

Shipping costs outside Europe:

Shipping costs outside Europe are calculated at checkout. This depends on the destination. Shipping costs for country's outside EU are calculated at check out.

 

Returning a package:

If you are unexpectedly not satisfied with a product, you can return it to us. However, under the following conditions:

  • Within 14 days from the date of receipt;
  • Return package must be sufficiently stamped;
  • To return you must use the return form supplied with the order;
  • Returned products must be unworn, (if possible) in original packaging with any price tag and in good condition;
  • You will receive your purchase amount within 14 days after we have received your package.

Our return address is:

Ummsarah Wear
's Gravenzandseweg 41
2291 PE in Wateringen
The Netherlands

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